Every tool in Mazenox AI Concierge is built to save time, boost revenue, and delight your guests.
AI Concierge
Features
Instant Response
Handle guest inquiries and requests in seconds, 24/7, so no opportunity is ever lost. Your AI concierge answers questions, confirms bookings, and resolves issues instantly without human delay.
Hotels using AI chat support see up to 50% faster response times and a 25% increase in bookings.
WhatsApp Integration
Engage guests directly on WhatsApp, the platform they already use daily. Send confirmations, updates, and recommendations in real-time for a frictionless experience.
Over 70% of travelers prefer WhatsApp for hotel communication over email or calls.
Guest List Building
Automatically capture guest details during every interaction to grow your database. Use this data for personalized campaigns, loyalty programs, and future promotions.
Properties that actively collect guest data can increase repeat bookings by 30–40% through targeted campaigns.
Revenue & KPI Dashboard
Track bookings, upsells, guest engagement, and revenue metrics in one place. Make informed decisions fast and identify opportunities to grow profit margins.
Hotels with real-time dashboards improve operational efficiency by 35% and identify revenue opportunities faster.
